Privacy Policy of Universal Electronics

At Universal Electronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our services, you consent to the practices described in this policy.
Information We Collect

We may collect various types of information from you when you visit our site or engage with our services, including:

Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information. We collect this information when you create an account, place an order, or contact us for support.

Non-Personal Information: We gather non-personal information automatically as you navigate our website. This may include your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information helps us improve our website and services.

Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can manage cookie preferences through your browser settings.

How We Use Your Information

The information we collect is used for various purposes, including:

Order Processing: To process and fulfill your orders, including sending you order confirmations and shipping notifications.

Customer Support: To respond to your inquiries, provide customer support, and address any issues you may encounter.

Marketing Communications: With your consent, we may send you promotional materials, newsletters, and updates about our products and services. You can opt-out of these communications at any time.

Website Improvement: To analyze user behavior and preferences, allowing us to enhance our website and tailor our offerings to better meet your needs.

Legal Compliance: To comply with applicable laws, regulations, or legal requests.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may engage third-party service providers to assist us in operating our business and providing services to you. These providers may have access to your personal information but are required to protect it and use it solely for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights

You have certain rights regarding your personal information, including:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate or incomplete.

Deletion: You may request the deletion of your personal information, subject to certain exceptions, such as where we need to retain it for legal or compliance purposes.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

Email: info@universalelectronics.co.uk
Phone: 07438616355
Address: Office #16 1st Floor Broadway Chambers 1 Cranbrook Road Ilford, IG1 4DU

Thank you for choosing Universal Electronics. Your trust is important to us, and we are committed to protecting your privacy as you enjoy our products and services.